What to consider when hiring a software outsourcing team?

a. Security risks:

Maintaining privacy becomes a troubleshooting experience for enterprises because nowadays, data becomes a new asset. Handing over business data to a 3rd party software outsourcing team could risk businesses to encounter data leaks, especially leakage of confidential and sensitive information, which alerts a concerning matter.

Therefore, security should be taken into high consideration when businesses plan to outsource a software project. Select a prestigious partner who has insights in information security and all necessary measures to ensure the protection of their customers’ data. Compliance with data security should also be well discussed.

ISO 27001 is a certificate for information security management systems. Businesses can shortlist partners with the certificate to prevent the possibility of data leakage risks.

For further insights on ISMS, let’s explore the article: Cybersecurity in software outsourcing

b. Quality disappointment

Cost-saving could be a trap since it compromises the quality. Cutting cost is a significant advantage of encouraging business to adopt this practice, selecting a cheap quote vendor could lead the business to quality disappointment though.

Besides, delegating personnel management to a software vendor makes it a challenge for companies to have full visibility into the process as well as to address the problems, to provide feedback and guidance to move the project forward.

An affordable quote may be appealing but time and quality are much more important, especially to technology products. Thus let’s take quality as the first priority, a high-quality team can save businesses even more costs, time, and effort.

c. Communication Challenges

Working with an IT team in a remote location leads businesses to confront differences in location, time, language, and culture, which creates challenges in miscommunication.

Apparently, language discrepancy introduces hardship in keeping businesses and outsource technical teams on the same page when conveying a message. Mis-understanding ends up wasting time, effort, and ultimately drives to frustration and poor performance for both teams

Time-zone differences where there is limited workday overlap can also lead to a breakdown in communication, challenging the project progress updates due to lack of visibility, disruption, and connection. Missing deadlines, re-work, and failure is possibly un-expected outcomes.

Nowadays, technology and globalization have eased the hardship in communication. The capability of fluent English comprehension is becoming prevalent amongst countries. Also, virtual meeting platforms such as Zoom, Skype, Google Hangout, etc has facilitated the persistence of interaction. Therefore, establishing frequent online meetings scheduled between clients and the remote team is highly recommended to keep the progress transparent, and businesses can provide feedback in time during each stage to move projects forward.

Read the full article: https://www.tpssoft.com/blog/p/software-development-outsourcing-complete-guide